Information regards the collection, storage and sharing of client personal information
We take your privacy seriously and will only use your personal information in order to provide you with the service you have requested.
We will only share your personal information with 3rd parties with whom we are obliged to do as required by the Maltese Diving regulations and with the training organisations with whom our dive center is affiliated to.
For those completing training with us:
It may be necessary for us to share your personal data with the training agency in order for them to process your certification and issue you with your certification.
The documentation completed at the dive centre will be kept in storage for 7 years as required by the training agency.
Persons renting equipment and booking any diving related service:
We are by Maltese law required to store your personal data for a period of 1 month.
3rd parties which we may be called upon to share your personal data with:
Malta Tourism Authority
Malta Medical and Health Department
Malta Police
Diver Training Organisations which Maltaqua is affiliated to
Accommodation purposes:
We are obligated to keep personal information on file during your stay.
For minors we are obliged to keep copies of passports as per regulations regarding the collection of Government ECO tax.
Marketing:
We will only send you any marketing information for which you have signed up for.
You have the right to opt out at any time.
Please send an email to us on dive@maltaqua.com asking us to remove you from our mailing lists.
Should you find that we in error have used an image which you feel breeches your privacy, please notify us so we can rectify this by delete the image, images in question.
Credit card information:
We do not have direct access to any credit card details.
Online payments are conducted via a secure gateway and no staff member has access to this information.
Should you have any questions relating to collection of your personal data, please send a request to us on dive@maltaqua.com.
Kindly explain what the issue is and we will get back to you within 3 days.
